Committed to data protection

97 Lottery's Privacy Policy — Your data, in your control

Everything about how the data you share while using 97 Lottery is collected, where it is stored, and whether it is ever shared with third parties is laid out openly here.

Last updated: January 2026
What this policy covers
What Data Is Collected
How Your Data Is Used
Sharing with third parties
Cookies & tracking policy
Your Rights & Controls
Security measures

Our Core Principles on Data Protection

The principles that guide how 97 Lottery manages your data

Limited collection, clear purpose

97 Lottery only collects data that is genuinely necessary — for account management, payment verification, and service delivery. Nothing beyond what is required is ever requested.

Limited Collection
256-bit encryption

All communication and transactions on the platform are encrypted using SSL/TLS technology, so no one outside can read your data.

SSL Secured
Never sold to third parties

97 Lottery never sells your personal data to advertisers or any other commercial entity. This is an absolute, non-negotiable policy.

Your Data Is Never Sold
Access Controlled

Even within 97 Lottery, access to your data is not open to everyone. Only designated staff members can view your information, strictly on a need-to-know basis.

Controlled Access
Right to Erasure

You may request the deletion of your personal data held by 97 Lottery. Such requests will be honored unless a legal obligation requires otherwise.

Right to deletion
You will be notified in the event of a breach

In the event of a data breach, 97 Lottery will notify affected users within 72 hours and take appropriate corrective action.

Immediate notification
01

What Types of Data Are Collected

97 Lottery collects two main types of data from you — information you provide directly, and data generated automatically as you use the platform.

Identity information

Name, date of birth, and national ID number (collected during KYC).

Contact Information

Mobile number and email address where applicable.

Financial Information

Mobile banking number, deposit and withdrawal history.

Gaming activity

Gaming history, bet amounts, and win/loss records.

Device Information

IP address, browser type, operating system.

Location Data

Approximate location (based on IP), not precise GPS.

Important: 97 Lottery never stores your full bank account number or card number. For mobile banking transactions, only the reference number is retained.
02

How Your Data Is Used

97 Lottery uses the data it collects solely for defined purposes. Should your data ever need to be used for any other reason, your consent will be obtained beforehand.

  • Account management: To verify login attempts, process password resets, and maintain account security.
  • Payment Processing: To verify deposits, process withdrawals, and complete KYC.
  • Fraud Prevention: For detecting multiple accounts, monitoring unusual activity, and preventing money laundering.
  • Service improvement: Data on which games are most played and where users run into issues helps 97 Lottery continuously improve the overall experience.
  • Customer support: Using relevant information to resolve issues or respond to inquiries.
  • Legal Obligations: To comply with lawful requests from government or regulatory authorities.

97 Lottery does not share your gaming behavior data for advertising purposes and does not provide third parties with data for targeted advertising.

03

Data sharing policy — with whom and why

97 Lottery shares your data with third parties only in the following limited situations:

  • Payment Partners: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to verify transactions. They are also bound by their own strict privacy policies.
  • Legal Authorities: Information may be disclosed to assist with a lawful court order or a government agency investigation. In such cases, legal obligations may prevent advance notice from being given.
  • Technology Service Providers: We work with certain technology providers for server hosting and security analysis. Data sharing arrangements with these providers are governed by strict confidentiality terms.

Outside of the three cases above, 97 Lottery does not share your data with anyone — including advertisers, research organizations, or other gaming platforms.

97 Lottery never sells your personal data. This is an unconditional commitment — one that will not change under any business pressure or circumstance.
04

Cookies & Tracking Technologies

97 Lottery's website and app use cookies — small files stored in your browser that help the platform recognise you and deliver a more familiar experience on your next visit.

  • Essential cookies: Required to maintain login sessions and perform security checks. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: To remember your preferred language, layout, and settings, making your experience smoother and more personalised.
  • Analytics cookies: To understand which parts of the platform are used most and where issues may arise. This data is collected anonymously.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to your account.

97 Lottery's website does not use cross-site tracking cookies that follow your activity across other websites.
05

Data Retention Period

97 Lottery does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Data type Retention Period Reason
Account Information For as long as your account remains active For service delivery
Transaction Records 5 Years In compliance with legal and financial regulations
KYC Documents 3 years after account closure Fraud Prevention & Legal Requirements
Gaming history 2 years Dispute Resolution & Analytics
Support Chat Logs 1 Year Service quality improvement
Analytics Data Anonymised, indefinitely Analytics, non-personally identifiable

After your account is closed, personal data is permanently deleted or anonymised once the designated retention period expires. Deleted data cannot be recovered.

06

Security Measures — How Your Data Is Protected

97 Lottery uses multiple layers of security to protect your data. Alongside technical measures, strict organisational protocols are also followed.

SSL/TLS EncryptionAll data transfers are secured with 256-bit encryption.
Database EncryptionStored data is also kept in an encrypted state.
Two-Factor Authentication (2FA)OTP or app-based two-factor authentication available at login.
24/7 Monitoring24/7 monitoring to detect unusual activity.
Backup systemRegular data backups eliminate the risk of data loss.
Staff TrainingRegular staff training on data protection is conducted on an ongoing basis.

Your account security is also largely in your hands. Use a strong password, never share it with anyone, and avoid using 97 Lottery on public Wi-Fi.

07

Your Rights — Control Over Your Data

97 Lottery believes you should have full control over your own data. The rights listed below are yours and can be exercised at any time:

  • Right to Access: You may request a summary of the personal data 97 Lottery holds about you. Contact support and the compiled information will be sent to you within 30 days.
  • Right to Rectification: You may request corrections if any of your information is inaccurate. Changes to critical details such as your name or date of birth will require verification.
  • Right to deletion: Unless there is a legal obligation to retain it, you can request that your personal data be deleted. After your account is closed, your data is removed within the designated timeframe.
  • Right to Object to Processing: You may object to your data being used for specific purposes. However, it may not be possible to stop processing carried out for legal or security reasons.
  • Right to Data Portability: You may request a copy of your account data in a readable format.
  • Right to withdraw consent: You may withdraw consent for any additional processing at any time. This will not affect the delivery of core services.

To exercise any of these rights, privacy@97lottery.best Send us an email at the address provided or reach us via live chat.

08

Contact & Complaints

For any questions, concerns, or complaints regarding the privacy policy, please contact 97 Lottery directly.

  • Email: privacy@97lottery.best
  • General Support: support@97lottery.best
  • Live Chat: Available 24/7 via the chat button on the right side of the platform.
  • Response Time: Privacy-related requests are typically responded to within 7 business days.

If you believe 97 Lottery has handled your data inappropriately, please contact us directly first. We will do our best to resolve the issue. If you are not satisfied with the outcome, you have the right to file a complaint with the relevant authority.

97 Lottery's Approach to Privacy

Using any online service means sharing some personal information — that's simply how it works. But you have an equal right to know how that information is used. 97 Lottery has taken this seriously from day one, because many people in Bangladesh are still wary of sharing personal details online — and that concern is entirely reasonable.

When you register with 97 Lottery, you are asked for your mobile number and date of birth. Your mobile number is required for account verification — it is the number OTPs are sent to and payments are processed through. Your date of birth is required for age verification — users under 18 are not permitted to register with 97 Lottery. No information beyond these two details is collected during registration.

KYC or identity verification is only required when withdrawing large winnings. The process involves submitting a photo of your national ID and a selfie. This is in place to protect you — to ensure no one else can withdraw funds using your identity. 97 Lottery has never had an incident involving a KYC data breach or misuse.

Many users wonder — does 97 Lottery analyse their gaming habits? The short answer is yes, to some extent. However, this analysis is not personal in nature. It focuses on which games are most popular, peak playing times, and where technical issues may arise. This helps 97 Lottery deliver a better experience for everyone. Individual gaming data is never shared externally.

Cookies are another common concern. The cookies used on the 97 Lottery website are primarily for maintaining your session — so you don't have to log in again every time you navigate to a new page. 97 Lottery does not use any cookies that compromise your privacy.

97 Lottery's biggest investment in data protection lies in technical security. SSL encryption, two-factor authentication, and round-the-clock monitoring are not just policies on paper — they are actively in place. The 97 Lottery security team conducts regular audits to identify and address potential vulnerabilities.

One final note — a privacy policy is not just a legal formality. It is the foundation of trust between 97 Lottery and you. You can use 97 Lottery with the confidence that your data is secure, your privacy is respected, and your rights are protected.

Frequently Asked Questions

Two questions about promotions and VIP benefits

All active promotions and offers on 97 Lottery can be found in the "Bonus & Offers" section on the platform's homepage. A dedicated On the Bonus Page You can view full details of all available offers. Updates don't follow a fixed schedule — new offers typically arrive weekly, with special promotions running during major occasions like Eid, Puja, the BPL season, and big Bangladesh cricket matches. Registered members receive SMS notifications for new offers — check your profile settings to make sure notifications are turned on. The daily check-in offer appears each time you log in and features a different reward every day.

97 Lottery's VIP programme has multiple tiers — Bronze, Silver, Gold, and Diamond. Points accumulate with every bet, and reaching a set threshold moves you up a tier. VIP members enjoy several significant advantages over standard members: first, faster withdrawals — while standard members wait 5–15 minutes, VIP members receive payments within 1–5 minutes. Second, higher withdrawal limits — Diamond tier members can withdraw up to ৳1,00,000 per day. Third, exclusive VIP bonuses — higher cashback and loyalty bonus rates paid out every month. Fourth, a dedicated account manager — Gold tier and above receive direct support from an assigned manager. Fifth, access to exclusive tournaments and draws. For full details, on the VIP page available.
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Enjoy 97 Lottery with your data kept safe

Your privacy is our top priority. Register with confidence and enjoy 500+ games.

Your Data Is Never Sold
SSL Encryption
100% Welcome Bonus
18+ only, strictly enforced
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